top of page

Terms Of Service

Welcome to The Jungle terms of service!

We are delighted to serve you.

Below are our terms and conditions designed to ensure smooth and transparent transactions for both parties.


1. **Securing Orders**: Orders are not considered secured until payment has been received. This ensures that your selected products are reserved and ready for delivery.


2. **Payments for Orders Under $2,500**: All orders that total less than $2,500 must be paid in full prior to delivery. Please ensure that payment is completed to facilitate a smooth delivery process. Note that the plants will not be unloaded until full payment has been made.


3. **Payments for Orders Over $2,500**: For orders exceeding $2,500, a deposit is required to secure your order. The amount of the deposit will be clearly specified at the time of order confirmation. The remaining balance of the invoice must be paid in full prior to the pickup of the plants.


4. **Last Minute Product Requests**: Any last minute requests for products must also be paid in full prior to delivery. This ensures that we can accommodate your needs without delay.


5. **Cancellation Policy**: - **30 Days or More Before the Event**: Cancellations must be made at least 30 days prior to the event to receive a full refund. - **Less than 30 Days Before the Event**: Cancellations made less than 30 days before the event will incur a 30% restocking fee.


6. **Rental and Return Policy**: - **Ownership**: Each rental item remains the property of The Jungle Design. All plants and florals are provided on a rental basis only and must be returned. - **Condition**: Plants must be returned in the same condition as they were delivered. - **Liability for Damages or Loss**: The renter is responsible for any damage or loss of items during the rental period.


7. **Limitation of Liability**: The Jungle Design will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our rental services, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses.


8. **Force Majeure**: The Jungle Design shall not be liable for any failure to perform its obligations where such failure results from any cause beyond The Jungle Design's reasonable control, including, but not limited to, mechanical, electronic, or communications failure or degradation, acts of god, weather, terrorism, or government actions.


9. **Late Payment Policy**: To maintain fairness and efficiency in our operations, we apply a late payment charge on overdue invoices. Please be advised that a late payment interest of 20% per day will be applied to the overdue amount starting from the day after the payment due date.


By placing an order with us, you agree to comply with and be bound by these terms.


We appreciate your prompt payments as they enable us to continue providing the best products and services to all our customers.


Thank you for your understanding and cooperation. Lets create your urban jungle!

jungle green logo.png
bottom of page